What to do when someone dies

It can be overwhelming knowing what to take care of when a loved one passes away so we've put together a step-by-step guide of the things you'll need to do before a funeral can take place.
Step 1: Medical Certificate of Cause of Death

The Medical Certificate of Cause of Death is signed and issued by a doctor to confirm the main cause of death. This is likely to be your loved one’s registered doctor but could be an on-call doctor depending on the circumstances surrounding the death.

You’ll need this certificate to register a death with the relevant local authorities.

Step 2: Arrange Collection of Your Loved One

Once you have the Medical Certificate of Cause of Death, you can call us on 0333 444 2211 to collect your loved one and bring them into our care.

When you feel ready, you can plan for the funeral at any time by using the Arrange Now section of our website.

All options and pricing are visible to help you make the right choices and we’re always ready to help and offer advice over the phone 24/7.

Step 3: Register the Death

While you don’t have to do it right away, there is a time limit for registering a death. If you’re in England, Wales or Northern Ireland, the limit is five days. If you’re registering a death in Scotland, the limit is eight days.

However, if the coroner (or procurator fiscal, if in Scotland) is investigating the death, you can’t register it until they give permission.

We’ve made it really easy for you to register a death using your Tyde Portal.

Step 4: Obtain a Green Form

After registering a death, the registrar will issue a Green Form. This authorises the cremation and should be given to Tyde as we’ll need to pass it on to the crematorium.

If the death has been investigated by the coroner, we’ll need a certificate of coroner (cremation form 6) instead. We’ll work with the coroner to obtain this for you.

Step 5: Doctor’s Forms

When a cremation is due to take place, you need to obtain two forms, each of which needs to be signed by a different doctor.

The first form is known as the Certificate of Medical Attendant or Form 4. Generally, this document is signed by the same doctor who issued the Medical Certificate Cause of Death.

The second form is known as the Confirmatory Medical Certificate or Form CR5. This form is completed and signed by a different doctor, who will check and confirm the details provided by the first.

We’ll obtain these forms for you so you don’t have to worry. All we need are the details of your loved one’s GP and we’ll do the rest.

Step 6: Complete Cremation Form

This is essentially a cremation consent form. It’s usually completed by a close family member of the deceased such as their partner, or child.

The really important thing to remember about the cremation application form is that only the person who signs it can collect the ashes from the crematorium.

We’ve made it really easy for you to complete this form online through your Tyde Portal.

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